2001 HITZERT CT, FENTON, MO

636-326-1885

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Fenton, MO
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We offer a 15-day return guarantee. After you receive your order, if the equipment does not your expectations, we will provide you with a refund – see below for more details.

For new products: In order to properly return the item, it must be in new, unused, and un-assembled condition, securely packaged inside its original packaging. All returns must be pre-approved. If the product was purchased as a used or event used item it must be returned in the condition it was when it left our warehouse.

If you have had an item longer than 15-days or if the item has been opened it may be available to return for store credit or be purchased back at a discounted rate by management. This is on a case by case basis, based on inventory need at that time.

For drop-shipped or shipped products: Please note when electing to return an item, actual round trip freight charges will be deducted from your refund. Round trip freight charges include actual outgoing as well as inbound shipping cost on promotional reduced or free shipping items.

We will only accept a return if you contact us within 15 days of delivery. We cannot accept equipment that has been assembled or used. It must be in new condition with no damage and in its original packaging, no exceptions. Wrap carefully. All returns must arrive at our warehouse in original condition; otherwise additional fees will apply and will be deducted from your credit.

If you are claiming damages in shipping you must note such damages with the actual shipping company. All shipping back to our center is your responsibility. You must arrange pick-up and delivery, as well as pay for the cost of that shipment, for any items to be returned. Please note that unless the return or exchange is a result of an error on our part, we cannot credit shipping or handling charges. Clearance items, special and customer orders, or international shipments are not returnable. A custom order can include but is not limited to any changes to the item (fabric color or finish color, etc). Upon receipt of merchandise in good condition at our warehouse, your refund will be processed. Credits may take up to 7 business days after arrival.

You may return the items to the address below:

Show Me Weights
Attn: Returns Dept.
2001 Hitzert Court
Fenton, MO 63026